Oregon Hardware Issue

Monday, August 22, 2016

We're currently experiencing issues with our cPanel shared server Oregon. This has experienced a RAID array failure. All accounts hosted on Oregon are now being recovered from their most recent backups to a new server. We are expecting sites to slowly come back online over the next few hours however restoring all data will take some time so please bare with us.

Reason for cPanel outage on the Oregon server

Wednesday, July 27, 2016

On Monday 25th of July, throughout the day, this server experienced an extremely high load. This would have caused slow loading and disruption to emails, websites and databases hosted on the server. The server was rebooted a number of times as our systems administrators attempted to diagnose the issue. The problems were eventually isolated to a hard drive within the RAID array which was...

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Important warning against a domain phishing attack

Friday, October 30, 2015

We would like to make you aware of large-scale phishing attack which is targeting domain name owners (registrants). Recently emails have been sent to many domain name registrants which claims to be from Web Kinect Internet Solutions, or one of our partners. These fraudulent emails claim that the domain name has been suspended due to a breach of our abuse policy, and encourage registrants to...

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Merry Christmas From WebKinect

Tuesday, December 23, 2014

Merry Christmas!! While you may be partying away during the festive season it's business as using when it comes to customers websites! Support will still be available as usual over the Christmas period via the helpdesk however the telephone service will be closed from Wednesday 24th December until Monday 29th December so should you need any support, just submit a ticket as usual. Let me...

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Scheduled Support Unavailability

Sunday, October 12, 2014

I will be going in to hospital for an operation this Tursday 16th October 2014. Because of this there will be nobody to answer the phone on Thursday and there will be a delay in responding to any support tickets. I only expect to be in hospital for the day on Thursday so normal business will resume on Friday 17th October 2014. As always the servers are monitored by separate staff and Level 2...

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Reason for Outage - Routing Issue, 12th August 2014

Tuesday, August 12, 2014

At Web Kinect we are aware that our success over the past 7 years is due almost entirely to customer referral and word of mouth, and we know that our high service level is the primary reason for this.  Therefore, when we fail to meet those service levels, I feel it is important to tell you why.    Today (Tuesday 12th August) we experienced a network routing issue...

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New TLD's available to order

Thursday, June 12, 2014

We are very pleased to announcment our line up of new TLD extensions now available to our customers. Priced from as little as £9.99 per year to register, now is the perfect time to secure a new TLD for your website. New TLD's include: .uk .me .eu .info .club .mobi .sexy .photography .email .agency .education...

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Internal Server Error On Oregon

Friday, May 16, 2014

We are aware of a number of websites on the Oregon server showing "Error 500 Internal Server Error" and are working on finding the cause and will have you back online ASAP. We apologise for the inconvenience.

"Heartbleed Bug" OpenSSL Vulnerability Affecting Internet Community

Friday, April 11, 2014

As reported in the mass media this week, a vulnerability in OpenSSL has been discovered and disclosed, which endangers the security of data transferred over an SSL/TLS encrypted connection on the Internet. The vulnerability - named the Heartbleed Bug - is a programming mistake affecting certain versions of OpenSSL. As many services use SSL, this is a significant vulnerability, because it...

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Beware Of Fake Phone Calls From Microsoft

Friday, December 13, 2013

BEWARE OF FAKE PHONE CALLS FROM MICROSOFT. I've just had a phone call at home from someone claiming to be from Microsoft saying my computer is sending them constant error reports and they want to fix it. When I asked them what Windows version I was using he kept avoiding the question until I insisted that if my computer was sending them error reports they must know which version...

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